Know Your Rights

At Ballonat, we care about your rights as a consumer. We are committed to providing clear and accurate information about our products and policies. You can review your rights below:

  1. Right to Information:

    • You have the right to obtain accurate and transparent information about the products we offer, including specifications, prices, and shipping and return policies.

  2. Right to Return:

    • You have the right to return products in accordance with our returns policy.

  3. Right to Safety:

    • We ensure the protection of your personal data and guarantee it will not be used for unlawful purposes.

  4. Right to Complain:

    • If you are not satisfied with our services, you have the right to file a complaint, and we will work to resolve it as soon as possible.